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Go to the shopYou can request an exchange within 7 days of receiving your order. To initiate an exchange, please contact us on WhatsApp at 03042514344 and provide your order name and order number (as mentioned on the courier slip).
To qualify for an exchange, the item must meet the following conditions:
Once your request is approved, you will be guided on how to proceed with sending the item back. Please note that items sent without prior approval will not be accepted.
After receiving your returned item, our team will inspect it and notify you about the approval status.
If approved, a replacement item will be dispatched to your address.
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately on WhatsApp so we can resolve the issue بسرعة and fairly.
For any questions regarding exchanges, feel free to contact us: